Frequently Asked Questions

Find answers to common questions about Takaboss. Can't find what you're looking for? Our 24/7 support team is here to help in Bengali and English.

Account

Is Takaboss safe and legal to use in Bangladesh?
Takaboss partners exclusively with GLI-certified game providers. All games use verified Random Number Generators (RNGs) ensuring fair, unbiased outcomes. We enforce 18+ age restrictions and provide responsible gaming tools. While online gaming regulations vary, Takaboss operates under international gaming standards with Curacao licensing. Learn more about our trusted platform.
How do I create a Takaboss account?
Creating an account takes less than 2 minutes: 1) Visit gettakaboss.app or download the app, 2) Click "Register", 3) Enter your Bangladeshi phone number (+880), 4) Create a password, 5) Verify via OTP. That's it! You're ready to play. Visit our download page to get started.
Do I need to verify my account?
You can deposit and play without verification. However, to withdraw winnings or participate in promotions, you'll need to verify your phone number via OTP. This protects your account and ensures fast withdrawals. Follow our step-by-step guide for complete instructions.
I forgot my password. How do I reset it?
Tap "Forgot Password" on the login screen, enter your registered phone number, and follow the OTP verification process to create a new password. Contact our 24/7 support if you need additional help.
Can I have multiple accounts?
No, each player is allowed only one account. Multiple accounts may result in suspension and forfeiture of bonuses. If you're having issues with your account, contact our support team for assistance.

Payments

What payment methods does Takaboss support?
Takaboss supports all major Bangladeshi payment methods: bKash (most popular), Nagad, Rocket, and Bank Transfer. All transactions are in BDT with no currency conversion fees. Learn more about our secure payment options.
What is the minimum deposit on Takaboss?
The minimum deposit is 100 BDT. Some promotions may require higher minimums—check the specific promotion terms in the Events section.
How long do deposits take?
Deposits via bKash, Nagad, and Rocket are typically instant (within 1 minute). Bank transfers may take 1-24 hours depending on your bank.
How long do withdrawals take?
Withdrawals average just 5 minutes for bKash, Nagad, and Rocket. We guarantee processing within 24 hours. For fastest results, ensure your registered phone number matches your payment account.
Are there any withdrawal fees?
Takaboss does not charge withdrawal fees. What you win is what you get. Your payment provider may have their own fees—check with bKash/Nagad/Rocket for details.
Why is my withdrawal delayed?
Common reasons include: phone number mismatch between Takaboss and payment account, pending account verification, or incomplete bonus wagering requirements. Contact our 24/7 support for immediate assistance.

Games

What games are available on Takaboss?
Takaboss offers 500+ games including: Slots (Super Ace, Fortune Tiger, PG Soft titles), Crash Games (Aviator, JetX, Aviatrix), Card Games (Ludo, Rummy, Teen Patti), Live Casino (Baccarat, Roulette, Blackjack with real dealers), Table Games (7 Up 7 Down, Poker, Andar Bahar), and Cricket themed games. Explore all games in the Takaboss App.
What is the most popular game on Takaboss?
Aviator is currently the most popular game, followed by Ludo and Super Ace slots. Check our game guides in the Blog section to learn strategies for each game.
Are the games fair?
Yes, absolutely. All games come from GLI-certified providers including Evolution, JILI, Spribe, and PG Soft. Every game uses verified Random Number Generators (RNGs) that cannot be manipulated. Results are independently random.
Can I play for free?
Some games offer demo mode. Additionally, new players receive welcome bonuses that let you try games with bonus credits. Check the Events page for current free play offers.

Bonuses & Rewards

How do I claim my welcome bonus?
Your 100% welcome bonus is automatically applied to your first deposit. Make a deposit of at least 500 BDT, and the bonus will be credited to your account. Check the Events page for current welcome bonus terms.
What is the daily cashback?
Takaboss offers up to 50% daily cashback on net losses. The exact percentage depends on your VIP level and activity. Cashback is credited automatically—no claim required. Read our cashback guide for more details.
What are wagering requirements?
Wagering requirements mean you must bet a certain amount before withdrawing bonus money. For example, a 10x requirement on a 1,000 BDT bonus means you must place 10,000 BDT in bets before withdrawal. Always check specific bonus terms in the Events section.
How does the referral program work?
Share your unique referral link with friends. When they register and make their first deposit, both you and your friend receive bonus rewards. Check the Affiliate Program in Events for current referral bonuses.

Safety & Support

How do I contact customer support?
24/7 live chat support is available in both Bengali and English. Tap the customer service icon in the app or website. You can also reach us via Telegram: @takabos or Facebook: TakabossBD.
Is my personal information safe?
Yes. Takaboss uses SSL encryption to protect all data transmissions. We never share your personal information with third parties. Your payment details are processed through secure, encrypted channels.
What is responsible gaming?
Responsible gaming means playing for entertainment, not as income. Takaboss provides tools to help you play responsibly: deposit limits, session time reminders, and self-exclusion options. If gaming stops being fun, please seek help. Read our responsible gaming guide.
What should I do if I think I have a gambling problem?
If you're concerned about your gaming habits: 1) Use our self-exclusion feature to take a break, 2) Set deposit limits in your account settings, 3) Contact our support team for assistance, 4) Reach out to gambling support organizations. Gaming should be entertainment—never risk more than you can afford to lose.

Still have questions? Our support team is available 24/7 in Bengali and English. Download the app and tap the customer service icon for instant help.

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